4.9 ⭐️⭐️⭐️⭐️⭐️
2019 Award
Salon Policies
Appointment Deposit
All Lash Extension and Facial appointments require a non-refundable deposit of $25, which is included in your service total.
Before booking microblading, please schedule a complimentary consultation so that your technician may provide you with pre-procedure advice. Thank you! Microblading appointments after consultation require a non-refundable deposit of $50, which is included in your service total.
Appointments booked by phone or in person require a card to be placed on file. The $25 deposit fee will be billed in the event of a no-call/ no-show or last-minute cancellation with notice. Clients who provide invalid payment cards will be restricted to online booking.
Cancellation
If the appointment is canceled or rescheduled no later than the business day before your appointment, you are entitled to apply the deposit towards your next appointment. This does not apply to last-minute cancellation and rescheduling. Failure to do so can result in a non-refundable $25 dollar fee.
No call, no-shows are subject to a non-refundable $25 fee or 50% charge of the service.
Attendance
Arrive at your appointment on time. The earlier, the better. We're more than happy to provide a beverage of your choice and a light snack while you wait - it's on us!
We allow a 10 minute grace period. Please call us if you know you will be running late or not able to show up. Should you not arrive 15 minutes into the reserved booking we will cancel your appointment and offer to reschedule.
Salon Decorum
In order to allow all clients a relaxing ambiance for their service to avoid distraction and concern for the safety of all parties, we politely request no children are brought into the salon. Please prepare arrangements prior to your appointment time.
We prefer that you arrive at your appointment with no makeup. If in the event that you have it on, please arrive 10 minutes in advance to remove in our studio.
At the time of check in, please silence or reduce cellphones to vibrate mode. This is applicable for those accompanying our guests in the lobby as well. We would like to maintain a peaceful environment for clients and distraction free zone for technicians, ensuring your safety and an efficient service.
By booking online you are acknowledging and accepting all the terms of service. Thank you.
